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ABOUT WOWCHER

FREQUENTLY ASKED QUESTIONS

How Does Wowcher Market My Business?

Wowcher promotes your business by featuring your deals to our vast and engaged customer base through email marketing, social media promotions, on our popular website, through SEO and lots of other marketing channels. We also use targeted advertising to ensure your deal reaches the right audience for maximum exposure.

There are no up-front costs! You don’t pay anything until the customer visits your services or buys your products. The cost of using Wowcher depends on the deal you’re offering and the level of promotion you choose. We work with businesses on a commission-based model where a small percentage of sales is taken as our fee. Please contact us for a tailored quote.

Setting up a deal on Wowcher is easy! Simply enter an enquiry, our sales team will reach out to you and help set up the deal. Our team will work with you to ensure everything is set up for success.
Wowcher connects your business with a large audience of customers who are looking for great deals. You create an offer with a discount on your product or service, and we promote it on our platform. Customers purchase vouchers, which they can redeem at your business.

Yes! Once you sign up, you will be assigned a dedicated account manager who will guide you through the process, help you optimize your deal, and provide ongoing support to ensure the success of your campaign.

Yes, you will have full control over your deal. You can decide the offer’s details, including the price, discount, and terms. Your account manager will work with you to ensure the deal aligns with your goals.

Yes, you can choose to run just one campaign at a time. You have the flexibility to manage the number and type of campaigns you run based on your business needs. However, it is beneficial to run multiple campaigns, depending on the type of business you are.

Absolutely! You set the price and the discount for your deal. We’ll work with you to ensure that your pricing is competitive and attractive to customers while maintaining your business goals.

Typically, deals that offer a significant discount (e.g., 50% or more) tend to perform better. We’ll work with you to find the right balance that attracts customers while ensuring you remain profitable.

You can control the number of customers by setting the limits for how many vouchers are available for purchase. If you require booking, you can use one of our easy booking systems, which lets you control how many slots there are at each given time/ day.

Once your deal is submitted and approved, it typically takes 1 week for your campaign to go live. We aim to get your offer in front of customers as quickly as possible.

Yes, you can include multiple locations for your deal. Whether you have a national or local presence, we can tailor your campaign to target customers in the regions that are most relevant to your business.

Wowcher covers a wide variety of categories, including beauty, travel, dining, health, fitness, technology, and more. If you’re unsure whether your business fits within our categories, feel free to contact us for more information.

While running a deal on Wowcher may involve offering discounts, we work closely with you to ensure that the deal is structured to be profitable. Many businesses find that the exposure, customer base, and repeat business generated through Wowcher outweigh the discount offered.

Before running a campaign, ensure that your business is ready to handle the influx of customers. Make sure you have enough stock or capacity to fulfil orders and review the terms and conditions of your deal to ensure a smooth customer experience.

Merchants are paid based on the vouchers that customers redeem. Payments are typically made on a regular schedule (e.g., monthly or bi-weekly) depending on the terms agreed upon when the deal is set up.

To redeem a voucher, customers will need to present the voucher code at your business either in-store or online, depending on the terms of your deal. Your account will be credited for the redeemed vouchers, and the customer will receive the discount.

If a customer is not satisfied with their purchase, they can contact Wowcher’s customer support team to request a refund.

Wowcher offers a variety of merchant tools, including a user-friendly portal to track sales, manage your deals, and monitor campaign performance. You’ll also have access to customer feedback, reporting, and analytics to help you optimize your offers and improve your campaigns.